Overview:

We offer a 30-day refund and return policy. We are unable to provide you with a complete refund or exchange if the thirty days have gone since your purchase.

Your item must to be unused and in the same condition that you received it in order to be eligible for a return. It needs to be in its original box as well.

There are some products that are unable to be returned. It is not possible to return perishable items like food, flowers, newspapers, or magazines. Hazardous materials, flammable liquids or gasses, and intimate or sanitary products are also not accepted.

Additional items that are not returnable:

• gift cards
• Software downloading
• A few personal hygiene and wellness products

We need a receipt or other proof of purchase in order to deal with your return.

Kindly refrain from returning your product to the manufacturer.

There are certain situations in which only partial refunds are given:

• book that is clearly used
• An opened CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record.
• Any object that is not in its original state, has pieces missing or is damaged for causes other than our fault.
  Anything returned more than thirty days following delivery

Refunds

We will email you to let you know that we have received your returned item after it has been received and inspected. We will also let you know if your refund is approved or rejected.

Within a certain amount of days, if you are accepted, your refund will be processed and a credit will be automatically credited to your credit card or original payment method.

Refunds that arrive late or absent

First, make sure you have received your return by checking your bank account once more.

Next, get in touch with your credit card provider; it can take some time for the refund to appear on your account.

Next, get in touch with your bank. It usually takes some time for a refund to be posted due to processing.

Please email us at {email address} if you have followed all of the instructions given above and you have still not received your refund.

Sale items

You can only get a refund on typical priced items. There are no refunds on sale items.

Exchanges

Items are only repaired if they are faulty or broken. Please email us at {email address} and send your item to {physical address} if you need to exchange it for the same item.

Gifts

You will be given a gift credit for the amount of your return if the item was shipped directly to you after its purchase and tagged as a gift. You will receive a gift certificate in the mail after the returned item is received.

We will provide the gift giver a refund and inform them know about your return if the item wasn’t marked as a gift when it was purchased or if they had the order shipped to them so they could give it to you later.

Shipping returns

You should mail the product to: {physical address} in order to return it.

When returning an item, you will be responsible for paying the cost of shipping yourself. The cost of shipping is not refundable. The cost of return postage will be removed from your refund if you are eligible for one.

The time it takes for your replaced merchandise to arrive can vary depending on where you reside.

You might think about acquiring shipping insurance or utilizing a trackable delivery service if you are returning more expensive things. We make no promises as to when we will get your returned goods.

Need help?

For inquiries regarding returns and refunds, send us an email or Contact us.